Buy Pro Wiki

For iPhone and iPad · Windows 10 and 11

All your iPhone repair tools
in one Windows app.

Read panic logs, open backups, flash firmware, check parts and rescue data from phones that keep restarting. Panic analysis and flashing are free. Pro includes everything else for €9.99 a month, including VAT.

Panic analysisFree

A panic log that tells you which part to test first.

Import a log, paste it or read it from the phone over USB. BenchDock names the part, shows how sure it is and quotes the line in the log that points to it.

Read the guide
  • 24 panic signatures for the charge port flex, battery, wireless charging, Face ID, NAND, baseband, Wi-Fi, display and more
  • SMC sensor codes per model, checked against three published repair tables
  • Model from the board name, also in logs copied from a photo or a forum post
  • Memory and processes at the moment of the panic
  • Cases with notes, a repair checklist and the outcome
  • Knowledge base with 73 restore error codes and 10 workshop procedures

Backup browserPro

Open an iPhone backup and read everything in it.

Messages, WhatsApp, photos, contacts, notes and more, read straight from a backup on your PC, without restoring it to a phone.

Read the guide

What you can read

  • iMessage, SMS and MMS with attachments
  • WhatsApp chats with photos and files
  • Camera roll with albums and favourites
  • Contacts with photos, call history, voicemail
  • Notes, calendar, voice memos, Safari
  • Every file in the backup, per app

What you can export

  • Conversations as PDF with images, HTML, text or CSV
  • Contacts as vCard or CSV
  • Calendar as ICS
  • Photos and attachments as originals
  • The whole backup as normal folders

Encrypted backups too

Enter the backup password and BenchDock opens the encrypted backup. The password is kept in memory only while the backup is open.

Works with backups made by Finder, iTunes, Apple Devices and BenchDock, also from an external drive.

DiagnosticsPro

Check a phone before you buy it or hand it back.

The verification report reads activation, Find My, management profiles, battery health and part records in one go, and adds the checks you do by hand.

Read the guide
  • Battery: health, charge cycles and capacity
  • Face ID check: dot projector, infrared camera and proximity sensor, with a live infrared test
  • Parts: serial numbers as the parts report them
  • Charging: live current, voltage and power, the charger and the cable identity
  • Reports: saved per device, exported as PDF
  • Logs: realtime device log and crash reports
Face ID checkEach TrueDepth module with the serial number it reports.
Charging and cableTest a charge port, cable or charger with live values.

Flash and firmwareFree

Flash signed firmware and see where a restore stopped.

BenchDock lists the iOS versions Apple still signs for the connected model, downloads them from Apple and checks every file. Choose an update that keeps the data or a clean install.

Read the guide
Recovery consoleEvery restore attempt reconstructed: phases, last completed step, error codes, and earlier attempts that stopped at the same point.
Recovery and DFU guideThe button steps for each model, with a timer and detection of the mode the phone ends up in.

73 restore error codes are explained in the knowledge base, with the likely cause and what to check.

Screen mirroringPro

View your iPhone screen on your PC.

Open Screen in BenchDock, choose your PC in Screen Mirroring on your iPhone or iPad and enter the code shown. The screen appears live over your local network, with sound through your PC speakers.

Read the guide

Zoom and full screen

Fit the image to the window, choose 50–200% zoom or use the whole display. Operate your device from the iPhone or iPad.

Screenshots and recording

Save a PNG screenshot or record a WebM video to your PC. A red indicator and timer show when recording is active. Video is saved without audio.

Connect over your network

Use the same local network and pair with the code in BenchDock. Screen mirroring needs Pro. A USB cable is not required.

Rescue modePro

Get the photos off a phone that keeps restarting.

Choose what matters most. BenchDock copies it file by file, keeps a list of what is safe on the PC and continues by itself after each reconnect.

Read the guide
  • Camera roll, downloads, voice recordings, books and app documents
  • Newest, smallest or oldest files first
  • Every connect and disconnect logged
  • Copies the photos off a phone that keeps restarting and continues after every reconnect.

More tools

Everyday tools

Transfer Preview
From one iPhone or iPad to another, in both directions.

Photos and videos
Browse the camera roll, play videos, export originals.

Drivers Free
Finds and repairs missing or broken Apple drivers.

Device label
Model, capacity, battery and serial number on a printed label.

Pricing

Free and Pro

Free

€0

For panic logs, cases and flashing firmware.

  • Panic analysis with part, confidence and evidence
  • Read panic logs from the phone over USB
  • Flash and firmware: signed iOS, update or clean install
  • Recovery and DFU guide, recovery console
  • Cases with notes, checklist and outcome
  • Knowledge base and report export
  • Driver check and repair

Pro

€9.99 / month

VAT included. Everything in Free, plus every other tool.

  • Screen mirroring, PNG screenshots and WebM recording
  • Backup browser and backup extraction
  • Backup and restore, also encrypted
  • Verification report, Face ID check, parts, charging
  • Full device details, realtime log and crash reports
  • Rescue mode, files, storage, crash analysis
  • Photos, apps, ringtones and transfer
Buy Pro

FAQ

Questions

What do I need to run BenchDock?

A PC with Windows 10 or 11 (64-bit) and a USB data cable. For backups and firmware, the free space the backup or firmware file needs.

Screen mirroring uses your local network instead of USB. Connect the PC and iPhone or iPad to the same network and enter the code shown in BenchDock.

Do I need iTunes or Apple Devices?

BenchDock uses Apple's device drivers. If they are missing or broken, the Drivers page installs or repairs them.

Those drivers are for the USB tools. Screen mirroring works through the included network receiver and does not need a USB connection.

Does customer data leave my PC?

Logs, backups and reports stay on your PC. Online connections handle licensing, software updates, firmware and drivers.

Can BenchDock remove Activation Lock or a passcode?

No. BenchDock uses Apple's normal connection and the Trust prompt on the phone. It shows whether Find My is on, so you can ask the owner to turn it off.

Which iPhones and iPads work?

Any iPhone or iPad that Windows recognises with Apple's drivers. Model-specific SMC tables in the panic analysis cover the iPhone 13 series up to the iPhone 16 Pro; other models get the general rules.

Can I open encrypted backups?

Yes, with the backup password. The password is used only to open the backup and is kept in memory while it is open.

What does preview mean?

Phone-to-phone transfer is still in preview. Test it on your own devices before you use it on a customer's phone. Flashing is a standard feature and part of the free plan.

Is the program in Dutch?

English and Dutch. You can switch at any time; reports and saved cases follow the chosen language.

What stays free?

Panic analysis, reading panic logs over USB, cases, the knowledge base, flashing and firmware, and driver repair. Pro is €9.99 a month, including VAT.

Do I need Pro to flash or restore an iPhone?

No. Signed firmware, downloads from Apple, update with data kept, clean install, recovery and DFU mode and the recovery console all work on the free plan.